Testimonials

“Dear people of Zoki,
We want to let you know that we are very happy with our Infrared Sauna 1218. We ordered it from Italy where we are living, after making several phone calls and emails, with questions about the quality of the woodwork, the need for it to be delivered to Italy and erected by ourselves, and the type and quality of the Infrared units – particularly the levels of EMFs (electro-magnetic fields) as they can be harmful to health.The advice we got from you was very helpful, clear and honest. There was no hard sell, which we had experienced talking to other suppliers and we placed our order with confidence, trusting that your product has very low levels of EMFs.
We arranged to collect the sauna in pre-built kit form from your works. It was ready as promised,on the day we had agreed. Your employees were very efficient in packing the many sections on to our trailer ready for the 1000 Kilometre journey back to Italy, where we have since erected it ourselves.
Each piece was clearly marked, the instructions provided made it a straightforward job to build and the electric components were all wired in a simple way to plug together.
We are delighted with the sauna.We both have chronic health issues, for which regular use is recommended by our medical advisers, so we are using it nearly every day.
We feel that the product is very good value for money, the quality is excellent and the design has been very well thought through.
Thank you so much to everyone we dealt with at Zoki, it was a pleasure doing business with you and we will certainly recommend you to anyone who is looking for a infrared sauna.”
Ardan Swatridge and Sofia Livingstone, Dolceacqua, Italy (Email on file)

“I have been away hence not contacting you until to day. I did however have a quick word with Tanya to pass on my thanks a couple of weeks or so ago.
Your two fitters (Justin and Kasper) did an excellent job of installing the sauna and were great ambassadors for your company. They paid great attention to detail and as an old (unfortunately very, very, very old) ex precision engineer I could not fault them or in fact your overall build quality and workmanship of the sauna.
The quality is excellent and puts all of the others I visited and ‘checked out’ before placing the order with you – the shame.
Many thanks once again,
Greg Millar”
Gregg Millar, Dorchester (Email on file)

“Just to say a very big thank you.
The whole experience of buying a Heatwave Sauna from you has been absolutely excellent from start to finish. I thought your sales pitch was just right, giving confidence and reassurance in an area where it is impossible to obtain dispassionate reviews and given that research on the internet generates more confusion than hard information.
Our initial visit to your showroom was enjoyable and informative (even though our satnav took us on a nightmare route back through the centre of Brum!)
Your office staff were really friendly and helpful throughout and the paperwork was painless.
Your manufacturing team did a great job in customising the unit to fit and the window lines up exactly as I had hoped with the window in the room.
Your installation team found us in the sticks (which is more than can be said for a lot of people) they were friendly professional,quick and efficient, and did a excellent job.
We are already getting a lot of pleasure out of using the sauna, it has been very much admired, and I will be recommending Zoki to anybody who shows an interest!”
Martin Boyett, Denbighshire (Email on file)

“I have had my sauna a little while now and had chance to use it regularly.
The install was excellent, exactly as directed, I was out at the time and my Wife let your team in. When I returned my sauna was there ready to go. Superb, no mess nor fuss.
The sauna itself gets used daily. It has been excellent in use for post exercise recovery and general wellness.
I have been impressed with the speed it comes up to temperature and the sheer ease of use. With a smart plug connected I can turn it on from anywhere and have it warmed up on time for my return. I measured the EMFs and it looks really good from a short distance from the elements, so another tick.
Thanks again for your all your help in ordering.”
Brian Dowker, Guildford (Email on file)

“A quick thank you to you and your team for providing a very personal service and delivering us with a beautiful sauna, the whole experience has been fantastic.
I did my home work before ordering, reading various reviews, even saw cheaper options but was pulled back to Zoki constantly as you build for the individual customer needs. The quality in the build is far superior to others on the market and you have been a real pleasure to do business with. I had my first ever sauna yesterday, it really was lovely.
Thank you again it really does pay to buy British.”
Maxine Fielder, Spalding, Lincs (Email on file)

“I have been meaning to send an email in relation to the installation of my Zoki Infrared Sauna for sometime now.
Following the crush fracture of my L1 vertebrae I had suffered for almost 9 years with constant intense back pain, daily lack of sleep and a reduced life style. I had tried every therapy going, with little or no benefit. I took early retirement on medical grounds as I was not able to function in the work place. Having been at home a number of years with no change in my pain levels I was told about infra red sauna by an ex work colleague. I had been using a large amount of high strength pain relief on a daily basis equally without any noticeable benefit. Being anti drugs this did not sit well with my philosophy.
I took three months researching infra red saunas and finally decided to buy a Zoki. How pleased was I to find that all my needs in relation to bespoke construction to accommodate a specific room size was met, the bench was made wider for me to be able to lye down comfortable, without feeling squashed, as I am not able to sit for long. In addition to extra panels to give me a fully immersive experience. Again as requested.
I have been using it daily now for almost 2 years and would not be without it. My back pain is now manageable. My tense muscles have relaxed. I now only use medication very rarely. After almost 10 year of not being well enough to live a normal life due to the pain, I have recently been able to start my own business part time. This would not have been possible without the use of my Zoki Infrared Sauna.
A big thank you to all at Zoki.
(I constantly recommend your product to friends, family and any one else I meet who may benefit from it as I have. I do not want anyone to go through years of intense pain as I did, if there is a drug free alternative that works. I know of two friends who have bought a Zoki following my recommendation and both love it as I do).”
Judith Mallinson (Email on file)

“Excellent service from start to finish.”
Phone call a few days after Ken Mitchells Installation –
“Could you thank everyone, the joiners who built it, the installers and yourself. I have recommended it already and will continue to recommend.”
Ken Mitchell, West Midlands (Installation check list)

“We have a lot of professional people who come to relax in the Zoki infrared sauna, they enjoy it because they can have a relaxing read and stay in longer that you may in a normal sauna, giving a much better benefit to your body. We also have many sports players, such as rugby players, using the Zoki infrared sauna. It helps with their injuries to heal a lot faster. This was proved when one of our customers started using it after she had serious back surgery, it helped her considerably and improved her daily life.”
Bob and Tracy Dean, The Beach Health Centre

“Excellent – coped well with a difficult installation.”
Mrs K Morgan-Gervis, Brecon (Installation check list)

“I can’t find the website icon to write a testimonial please use this –
From excellent service and construction, I have been greatly pleased with the friendly help from Zoki Saunas. My custom designed, outdoor infra-red sauna with a changing area works superbly and is now over 8 years old.
This has to be one of the best products I have ever bought.”
David Byers, Surrey (Email on file) – Outdoor Infrared

“This is just a quick email to compliment you and your staff on an efficient service and fantastic installation of my sauna. It is just what I wanted. I am left wondering why I took so long to order one! Apologies for the delay – I never write a review in the first three months after a purchase. I like to leave time for any problems to surface, but Zoki still gets five stars.”
Douglas Bruce, Hednesford (Email on file)

“Just wanted to thank you for the installation of our sauna yesterday. The guys did a superb job and were very professional. Had my first sauna last night and it was fantastic. THANK you again for guiding us to take this sauna and we will be forever grateful.
You have our permission to use the pics and our testimony.
Many many thanks
Gigi and Neil Verlander”
Gigi Verlander, Worcester (Email on file)

“I would like to say how pleased I am with the Infrared sauna you delivered to me on Monday. The installation was carried out quickly and cleanly by your two staff. I have used the sauna three times already and can feel an improvement in my skin condition already. With regular use of the sauna I am looking forward to a great improvement in my overall wellbeing. The sauna build quality is excellent, just as I saw in your showroom. I am so glad I didn’t opt for a cheap clip together type as advertised on so many internet sites. I will recommend you to anyone looking for a quality product built to last. Many thanks again.”
Allan Thornhill, Lincoln (Email on file)

“Hi Alex,
My testimony…
Zoki Saunas are the best on the market you can buy. I did a lot of research before purchasing my sauna and can highly recommend the saunas and brilliant after sales care I have received.
My Zoki sauna has been invaluable for my Lyme disease, keeping my symptoms at bay and enables me to enjoy a better quality of life. It not only eases any aches and pains, but detoxifies my body, which is essential with Lymes disease. I consider it one of the key components in aiding my recovery and continuing to keep me well.
Having owned the sauna now for over 5 years, it still works as efficiently as the first day it was installed. You definitely get what you pay for and is worth every penny. Thank you for producing a great sauna.
Best Wishes
Louise Jenkins”
East Sussex (Email on file)

“Dear Zoki
There is an old saying – You get what you pay for.
Introduction, design, discussion and a visit to the company. Professional follow-up, leading to a final sign off. Agreed price, completion and delivery date.
All of this was done with the utmost professional and friendly manner, even moving the delivery date forward by agreement.
On the day of delivery the team did a fantastic job and fully explained the operating procedure and construction details of the sauna.
It is a delight to be able to deal with a British company employing great tradesmen, and delightful office and sales staff.
We wish you all the very best for a continued business success for many years to come.”
Brian & Lesley Tomlinson, West Midlands (Email on file)