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All our testimonials are true, we have them on file by email or signed by the customer on our Installation check list.
“Dear Tanya and Justin
Just a note to say how delighted I am with my new sauna and the great service that you have provided. The chaps installing it were great and everything seems to have gone very smoothly.I appreciate the way you corresponded with me and the advice you gave me regarding preparation. I would certainly recommend you to anyone thinking of looking at buying a sauna.
Philip Swann, Carmarthenshire (Email on file) – Outdoor Sauna
I thought it would be good to send you a email following the supply and installation recently at my house in Barrow. To say we are pleased with the result would be somewhat of a understatement.The Quality of the product including the finish is superb, the communication with Zoki through the entire process has been first class, delivery was bang on time and the installation team were polite, helpful and very professional. I have already passed your details to a couple of friends that may get in touch with you. I would have no hesitation in recommending you to anyone interested in a sauna.
Many thanks again
Simon Woods, Barrow on Trent (Email on file)
“Hi Tanya and all at Zoki
I just wanted to say how pleased we are with our sauna that we’ve recently had installed.It looks so beautiful and works perfectly too.
I thought you might like a few pictures of it in our studio gym with a shower room next to it.
Many thanks from a very happy customer.
Sarah Hart, Herts (Email on file)
“I have had my sauna fitted today and wanted to tell you how pleased I am with the cabin etc. but more than that how refreshing it was to have such pleasant and professional technicians doing the installation. Looking forward to my first relaxing sauna later. Please pass on my thanks to everyone who has made my purchase such a pleasant experience.
Regards, Ian Wright”
Ian Wright, Leeds (Email on file) – Custom Built Sauna
Wasn’t sure how to leave a testimonial on your website so thought I’d email one for you to use.
Very happy with sauna. Precision cut panels and easily constructed in a few hours by myself & 16 year old son. The sauna feels very solid and has fantastic insulation – much better than any other ‘home’ sauna I have seen or used.
Customer service is excellent, when I requested an extra length or corner scotia it arrived in 3 days.
Altogether a superb product, a joy to build & own!
Hope this helps, John Hamilton”
John Hamilton, Jersey (Email on file) – Sauna sent by carrier
“Hello, I have bought a sauna from you before for my London House. It’s great. I’m now looking to buy one for outside for my villa in Abu Dhabi. Can you help? Presumably you’ll be able to deliver out here? Kind regards, John Gower”
John Gower, London (Email on file) – Traditional Sauna
“Hi everyone, I just wanted to drop you a line to say how pleased we our with the sauna. It’s just brilliant.
Thank you so much. Hannah”
Hannah Carpenter, Kent (Email on file) – Custom Made Sauna
Hi, I just wanted to share some photos from our recent installation and say how impressed we were with your fitters and all aspects of the purchase of our sauna. Your sales team weren’t pushy, but extremely helpful and answered all my questions I had, offering great advice on helping us choose the size and fitting requirements for a sauna that met our family’s needs.
We are very pleased with the quality of the sauna, it is really luxurious and utterly fabulous, it has transformed our lives! My arthritis has improved in the short time we’ve had it and normally at this time of year (January) I’m in a considerable amount of constant pain.
Thank you everyone at Zoki, great team work and five stars from us!”
Sue Claypole, Notts (Email on file) – Outdoor Sauna
“I bought a sauna from you for a client in France 2-3 years ago. Delighted with it and now considering buying one for myself. I have limited space, but the model 1E is fine for width and depth, but can’t see the height anywhere. Can you advise please (I have a maximum of 1900mm finished floor to ceiling). I also need to know the panel sizes for a self-build/kit sauna to check it can be taken upstairs via a 180 degree staircase. There is a back-up plan if not, but is it possible if necessary to reduce panel dimensions (i.e. and have more of them) to cater for this?”
Arthur Cutler, France (Email on file)
“Hi Tasha, Just a quick follow up from our sauna delivery and installation “Perfect”.
Chris Wood, Suffolk (Email on file)
“I thought you might like a photo of the finished room. We have been delighted with the result and would be happy for you to use this for your website.
With thanks, Kathy”
Kathy Montanaro-Acott, Kent (Email on file)
“We had a sauna fitted by yourself in January. Just a thank you it is great. Its getting lots of use.
I have someone who loves ours and wants you to install one at his house in Stoke on Trent. He is my father in-law.”
Gary Williams, West Lancashire (Email on file)
“Thank you very much for a wonderful sauna. Your customer service was absolutely brilliant from start to finish. You delivered everything you promises and the result is perfect for me, a Finn living abroad, you helped to fulfil my dreams to have a sauna at home. Thank You. Eva”
Eva Booth, Yorkshire (Email on file)
“Just a quick note to say I think the quality of our new sauna is top notch. I have another sauna in my other house which was not only £500 dearer (it is the same size) but really simply is not as good. So I am very happy with the new one. I will certainly be recommending your service and the quality of products to friends. Best Wishes – John”
John Gower, Reading (Email on file)
“We installed the sauna over the weekend. I am very happy with the quality and ease of assembly. Thank you for a beautiful sauna – Noel”
Nollaig O’Cochlain (Email on file) – Export to Ireland
“Dear Tanya, I am writing to thank everyone invloved in the ordering, production and installation of our sauna. You were extremely patient in accommodating the repeated putting back the delivery date, caused by the slowness of our building work. Delivery was punctual and your installers worked quickly and neatly. We are very pleased indeed with the quality of the sauna and with the attention to detail in it’s assembly and finish. Having been introduced to saunas in Finland we can see this is the genuine article.”
Peter Burdge, Somerset (Email on file)
“Again, very pleased, 2nd sauna bought and fitted by Zoki”
Mr Dick, London (Installation check list)
“Thank you Tanya, the boys were great and am enjoying my birthday present to me… take care, regards, B.G.”
Bernard Godbolt, Dorset (Email on file)
“Sauna arrived and put up. A very beautiful piece of furniture. So well made, Thank You”
Ray Fagan (Phone call) – Export to Ireland
“This is not the first sauna that we have had, unfortunately the first was an O…..c Saunas. Our new sauna looks, feels and retains the heat 100% better. From our initial enquiry to our custom built sauna installation everybody has our praise – if only every service we purchase was half as good”
Mr & Mrs Howell, Brighton
“We looked at N***** but your saunas, at a lower price, is far superior”
Mr Spencer, London
“We had a drinks party to christen the sauna and everyone thought it was absolutely wonderful”
Mr Marsdon, Newcastle Upon Tyne
“I am originally from Finland, so I grew up with saunas – I can honestly say the only sauna I would purchase in England (which I did) is a Finnolme sauna – no other sauna can match the solid build quality, built in the traditional Finnish way”
Mr Piippo, Cleveland
“Overall product and installation was very good”
Mr Pearson, Cumbria
“Sauna finish excellent and coupled with exemplary professional and friendly installation”
Mrs Thistleton, Cheshire
“Wonderful much better than I expected”
Mrs Weaver, Herefordshire
“First class job, they look just like your brochure”
Mr Merriman, Doncaster
“Sauna finish and installation very good”
Mr Kelleher, Berkshire
“The whole business was very efficient and went like clockwork the staff and fitters were very helpful”
Mr & Mrs Taylor, Nuneaton
“Many thanks for your help”
Dave Green, Constuction Manager, Big Brother House
“Really surprised by the staff and great workmanship that went into our sauna. Thank you Finnolme”
Mr J Bliss, Essex
“Thank you very much excellent service from start to finish, everyone friendly and professional, I should know, I am in sales myself. “
Mr R. Cummings, Suffolk (By phone)
“Fitting was first class would recommend you to anybody. “
Tony Hayes, West Midlands
“Delighted with all aspects of purchase and installation. “
Mr Mawby, Herefordshire
“Just a quick note to say thanks very much for the service I received from Zoki. I caught up with my builder and looked over the sauna for the first time this weekend and it looks great. The installation went really well and my builder was full of praise for the installation team, so many thanks, Sean.”
Sean Latus, Kent
“Hi Alex, thanks for organising the sauna for us, we are really pleased and it’s actually worked out even better than we had hoped.”
Peter Smith, Harrogate
“Thank you for my lovely sauna and the installation, the installers were polite friendly and everything was left clean and tidy.”
Elizabeth Borrie, Wiltshire
“Thank’s for your help!”
Dominic Littlewood, London
“I have had my Zoki Sauna [1F Model] for 3 years now. It has been fantastic and hasn’t given us a day of trouble. I have been so impressed with the build quality and it’s resistance to mould and damp. It is installed in the garage and aside from a few marks on the bench where we lay it looks as good as new. It is always a risk spending so much money online without seeing the product in person but I am delighted with the purchase and wish you every success.”
Gavin Hills – West Sussex (Email on file)
“Had an outside Sauna installed.
It was better quality than I thought it was going to be.
The whole process was seamless.
Great customer service and an install that put my DIY woodwork to shame.
I have had 2 saunas now and it performs better than the one in my gym.
Oh, and it looks great.
Thanks to all.
Julian Yardley, Wirral (Email on file)
I would like to let you know how delighted we are with the sauna delivered to us last week. We are still using it only with reduced temperature as advised, but can already feel how amazing it will be when we can increase temperature further.
I also want to mention how polite, tidy and efficient the two gentlemen who came over to install the sauna were. They did not want any coffee or tea, even when asked several times. They showed me how to use the stove and advised on anything else relevant once they had finished. Otherwise I barely knew there was anyone in the house.
Overall we are very happy with the product and the service, so thank you so much. I will be more than happy to recommend Zoki to my Finnish friends should they decide to get their own Sauna in the future.
Tuulia McCourt, Glasgow (email on file) – Custom built sauna
Please feel free to post the following as I couldn’t upload the review;
Many thanks to all the staff at Zoki, for a great personal service from start to finish, including the installation guys who were prompt, friendly and efficient.
My Sauna is clearly good quality and works really well. I’m already feeling the health benefits.
In these modern days of call centres, it’s so nice to deal with a British based company that can quickly answer your call and deal with any questions and offer helpful guidance.
I’d definitely recommend Zoki to anyone looking for a reliable supplier.
Neil Davies, Hertford (email on file)
“To all the team,
Just want to say thank you for an outstanding service from start to finish.
The chaps delivered/installed the sauna today, most impressed with the professional attitude, a credit to your company. That goes for the office team too.
When I first embarked on looking into the purchase of a sauna, there were some very obvious pit falls which made me very nervous to take the plunge.
From my initial enquiry to final sign off, I have been kept informed and therefore felt confident about purchasing experience throughout the process.
For those reading in, I would point out that have not been incentivised to write this testimonial. I am striving to get the same, unprompted feedback from my customers which I in turn can advertise on my business website. Not something that is easily achieved !
I would not hesitate to recommend Zoki.
Thank you again.
Regards, John Crowder.”
John Crowder, Cornwall (Email on file) – 2D Outdoor Sauna
Just wanted to let you know how pleased we are with our sauna! It looks great and fits in perfectly where the greenhouse once was!
The lads, Justin and Sam were a pleasure. Both worked skilfully and with care, they were friendly and polite, a credit to your company.
We haven’t used the sauna yet but Gerry intends to try it out this afternoon after his run! Really looking forward to it.
We will certainly let other know what a super quality product you have and first class service we have received from you and the team at Zoki Saunas.
With Kind regards, Mandy & Gerry.”
Mandy and Gerry Dance, Shropshire (Email on file)
“Our sauna was delivered, built and commissioned last Thursday, by Justin and Kasper, who did a very professional job and were considerate and polite, we would recommend your sauna service to anyone looking for an outdoor sauna.
We have used the sauna on many occasions since it was installed and we have to say that the quality of the sauna and the workmanship is beyond our expectations – Thank you
Regards, Paul & Lynn Carter”
Paul & Lynn Carter, Herts (Email on file)
“Hi There, I thought I would write and thank for for my great sauna. The lads put it up and the attention to details was amazing. Ive used it every day since and looking forward to using it again tonight.
You service from start to finish has really impressed me. Once again, thanks for making the design, purchase ans installation of the sauna a joy. A big thank you to all your team.”
Andy Potter, London (Email on file)
The fitters have just completed their work.
Sauna looks amazing, better than expected. Everything fits perfectly.
The fitters started really early today and were very efficient.
I am really happy. Thank you.
Take care , Joanna Mikus”
Joanna Mikus, Devon (Email on file) – Custom made indoor sauna
“Hello, I’ve been meaning to write for ages. Just want to say how pleased I am with the sauna. The lads that fitted it were excellent, it fits in the space well & ia much bigger inside than I expected.
It’s easy to use & was great when the house was freezing, still using it now in the summer. Very relaxing.
Thank you so much!
Best wishes , Jayne”
Jayne Whittingham, Wales (Email on file) – 1F traditional indoor sauna
“TO ALL AT ZOKI
Thanks for the smooth service. Sauna is looking amazing can’t wait to use it!!
The guys were absolutely brilliant. Friendly, helpful and efficient.
Mohammed Asif, Greater Manchester (Email on file) – Custom built indoor sauna
“Dear Tasha, Thank you all so much for the sauna, it is fantastic. The two lads who fitted it were excellent and a real credit to your company. It’s been a real pleasure working with you. Cheers”
John Haynes, Redditch (Email on file)
“A big thank you Tasha, Tanya and Alex and the rest of the team. The sauna went in seemingly without a hitch and it looks lovely. Regards, Alan and Caroline”
Alan Driscoll, Norfolk (Email on file)
“I would just like to say thanks to you all. The sauna is really great and your fitters have done a really professional job of fitting. Once again, Thanks – Ron”
Ron Ramsell, York (Email on file)
“Just a short note to say thank you all at Zoki. Very impressed with the installation and the way it was done. The sauna is great and it’s even better than we hoped so it’s getting used lots. Genuinely delighted.”
Robin Gordon (Email on file)
“You have now fitted three saunas in our Reedwater Lakeside Lodges. They were first class and we are very impressed with the product and the installers.”
Billy Findler, Hexham (Installation checklist)
“Just a quick email to say the sauna arrived safe and sound.The instructions were very clear and the labelling made it very easy to put together. It is being used nearly every night. I was very impressed with the quality of the materials, design and construction. Looking forward to may more years of use. Regards, Charles”
Charles Olliver, Export to New Zealand (Email on file)
“Dear Alex and Tanya, Just to let you know we are very please with our new sauna. It looks nice and works excellently. So many thanks.”
Nigel Rider, Windermere (Email on file)
“We have now installed our sauna in France and it is just brilliant. Very pleased with the results. Thank you very much.”
Tim Holme, Export to France (Email on file)
“Delighted with workmanship and installation from start to finish – excellent.”
Mr J Bedford, York
“Very good, excellent job.”
Sgt Steve Tucker, RAF Boscombe Down
“Sauna’s absolutely brilliant.”
Mr C Mortimer, Lancs
“We had a sauna off you before and wanted the best sauna at the best price for our new centre. Great job.”
Jayne Allen, Hull
“Very pleased with all parts of your service.”
John McBean, Staines
“Delighted with the sauna and your installers were very professional.”
Mrs Richie, Barnoldby-Le-Beck
“Excellent. Excellent no regrets whatsoever.”
Mr Fyle, Bourne
“Thank you. We will recommend you whenever the opportunity arises.”
Mr P Coward, Bradford
“A Clean efficient job-most satisfactory all round.”
Mr Birch, Potters Bar
“Made and installed to a very high standard. Customers can choose with confidence and would be hard pressed to find a better product.”
Mr D Barclay, Stourport on Severn
“Excellent service, will recommend Finnolme to my friends.”
Mr Bould, West Yorkshire
“Excellent. Would recommend you to anybody.”
Mrs L Gosling, Newark
“Brilliant service, and your installers were great.”
Sharon Holby, The Haven
“Very satisfied and quick.”
Mr & Mrs Chase, Hockley, Essex
“Ours was a difficult job, but it was well done a credit to your company.”
Mr C Millar, Guisborough
“I have been involved in the design and installation at health clubs for twenty years, during this time I have purchased saunas from numerous suppliers. I can confidently state that the saunas purchased from you represent the best quality and value I have ever obtained from any supplier. I have no hesitation in recommending your product to any prospective clients you may have.”
Mr Eyley, Leisure Contractor, Norfolk
“I am really pleased with the service and installation. The sauna is absolutely wonderful, better than expected.”
Hugh Trick, Hertfordshire
“Good to do business with you, I am very satisfied.”
Robert Forbes, Leamington Spa
“Excellent service from start to completion for the hotel’s sauna.”
Ann Chandler, Redditch
“Excellent product and installation, thank you very much.”
Patrick Escayg, London
“Hi Zoki, you installed a sauna for us last year and I meant to send you a ‘Thanks’. Feel free to use this testimonial on your site. Many thank’s for your excellent service, the sauna is great and the guys who turned up to install it were highly efficient and professional.”
Robin Bowman, Ipswich
“Just an update we are still delighted with the sauna as we were when it was made to measure and delivered to Jersey in 2009.Excellent advice over the phone led to a successful fitting inside our swimming pool enclosure and it is still as good as new.”
Andrew and Frances Courtness, Jersey (Email on file)
“The sauna is excellent in design and quality,please thank all concerned for their help and advice in design construction and installation.
Robert Suckling, Norfolk (Email on file)
The sauna is great – it is just what we wanted and works brilliantly. I am sure it will get well used over Christmas. Have a great Christmas and thanks very much for all your help.
PS We have put a review on Google Reviews 5* is the highest they will let me rate, should be more – it’s great.”
Andrew Procter, Derbyshire (Email on file)
I just wanted to say how pleased my wife and I are with our recently installed Traditional sauna. Your chaps were on time, pleasant and very professional. We have used it now three times and love the feeling it gives us and the health benefits.
Would highly recommend Zoki to all.”
Ray Yamin, East Sussex (Email on file)
“I would like to thank your company for the sauna you built and installed for me at the end of June. I was very impressed with the whole order and installation process, and the build quality is excellent. We have been enjoying it most nights since then.I have reviewed on line and have enclosed a couple of photos that you are welcome to use on your website.”
Matthew Frost, Somerset (Email on file)
“I hadn’t intended to write to you until some period of use had gone by – and I don’t normally write to suppliers anyway. However. I am writing because of the sheer excellence of your product and all aspects of our dealings with your company It is very rare for a customer to experience what is called a “sweet spot” when a combination of materials, people and, yes passion delivers something of the highest quality. On our experience, I would commend your company to anyone. There are so many things about how you do things, and how your quality and discipline is evidenced, that an essay could be written to do you justice, and give you a sense of reward.
John [as well as my wife Penny, who is still enthusing….!]”
John Mutch, Bucks (Email on file) – Outdoor Sauna
I’ve posted a review as requested.
And I would like take this opportunity to thank the whole team involved in the supply of my brilliant sauna.
I have to say the three lads who came to carry out the installation were a credit to your Company. Polite and totally professional.
Thank you once again, I will be pleased to recommend your Company to anyone.
Just wanted to drop a line to tell you how thrilled we are with our new sauna. It’s wonderful and well worth the wait!
The installation team were fantastic – friendly and efficient. The quality of the materials and workmanship are second to none.
To say we are delighted is an understatement . We now have a little corner of Finland in south London!
Thank you all so much for your advice and patience, especially Alex. It was very much appreciated.
Bernie & Roger”
Kent (Email on file) – Outdoor sauna
You’re all more than welcome.
I was so genuinely over the moon with the whole process.
Everything was just so easy and smooth from the moment I first looked on the website.
It’s really refreshing in this day and age of glittery websites and sales pitches to find a company who keep it real and have a passion for the product and their honest customer communications.
The lads that did the install were a credit to the company – polite and personable.
So thank you again, enjoy the treats and the weekend – you’ll find me sweating in my new sauna 🥵
Becki Scott, Yorkshire (email on file)
“Hi Tanya, Justine, Dan, Tasha, and the rest of the team,
Thank you so much for this piece of heaven in the garden.
As the title of this email says words cannot properly express my joy. Everyone I’ve sent photos to around Scandinavia and the Nordic countries is very impressed (they were a bit dubious about it when I told them this was going to happen). Last night we tried it (at the temperature required) for the first time and then had Finnish food after. It was incredible. The löyly produced was exceptional. This is always a mark of good wood and products; you can see it by looking at it but that’s always the test.
I’ve had many saunas in my life and always wanted my own here when I grew up so I’m so happy to have it…I was like a child yesterday with excitement!
My Father is visiting from Finland in two weeks (first time since the pandemic) and he is very excited about it too. I’ll include some of my words here and his in my Google review and I’ll write that in a little while after having some time to use it.
The customer service you all have is next to none by the way and the service on delivery is perfect as well. You’ve aced your business model. Very happy it’s booming as that’s a testament to you as well.
I’m very interested how it first started for you, why saunas? How was it discovered?
I wish you a very good week and thanks again I’ll be in touch I’m sure over time and I’ll let you know when the review is in.
Thanks again, from a very very Happy Hans!
I keep looking at it and my mind is boggling. It’s so majestic!”
Hans S, Surrey (Email on file)